[rt-users] Search results showing a bunch of HTML

Thomas Sibley trs at bestpractical.com
Tue Jun 12 10:26:02 EDT 2012

On 06/12/2012 10:21 AM, Jeff Blaine wrote:
> On 6/11/2012 5:44 PM, Thomas Sibley wrote:
>> On 06/11/2012 05:11 PM, Jeff Blaine wrote:
>>> I've not seen this reported. Any ideas?
>>> Performing a search is displaying (showing, not rendering) a bunch
>>> of HTML *after the search results* in RT 3.8.12 and RT 3.8.13
>>> (those are the two I know of at least).
>> We can't diagnose this without more details and an example.
> Well, it's basically exactly as described. Can you tell me
> what more I can provide?

The reason it isn't reported by anyone else is because it's not easily
reproducible.  This means it's probably a local configuration or format
or something specific to your RT install.  Simply telling us to do a
search and see the HTML that appears isn't helpful.

> There is a pile of visible HTML shown after the results
> table, starting right next to the [CHANGE] button.
> Would you like a screenshot?

We have no way of knowing what that pile of HTML is without seeing it.

Yes, a screenshot would be great as would saving the page's entire
source and sending it.

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