[rt-users] after upgrade to RT4, display tickets fails

[Ruslan Zakirov]

You should check RT's logs.

On Wed, Jun 13, 2012 at 6:22 PM, Pedro Albuquerque <pedroalb at ebi.ac.uk> wrote:
> more log
>
> [Wed Jun 13 15:22:04 2012] [warn] [client 193.62.197.26] mod_fcgid: read
> data timeout in 40 seconds, referer: http://rt.ebi.ac.uk/extserv/
> [Wed Jun 13 15:22:04 2012] [warn] [client 193.62.197.26] (110)Connection
> timed out: mod_fcgid: ap_pass_brigade failed in handle_request function,
>
>
> On 13/06/2012 15:20, Pedro Albuquerque wrote:
>
> Hi,
>
> after an upgrade to RT4, I get these errors.
>
> [Wed Jun 13 15:14:50 2012] [info] mod_fcgid: process
> /opt/rt4/sbin/rt-server.fcgi(4652) exit(communication error), get stop
> signal 15
> [Wed Jun 13 15:14:51 2012] [warn] [client 193.62.197.26] mod_fcgid: read
> data timeout in 40 seconds,
>
> Can you help me?
> Thanks.
> Pedro.



-- 
Best regards, Ruslan.