[rt-users] Lost RT server, reinstall 3.8 or upgrade to 4 preserving database?

Ruslan Zakirov ruz at bestpractical.com
Mon Jun 25 09:27:39 EDT 2012

On Sun, Jun 3, 2012 at 9:46 PM, Brian Buchanan
<BrianBuchanan at interfast.ca> wrote:
> I have lost my RT3 server, and it's backup.  I still have the database in
> Oracle, which was on another machine.
> I'm looking for advice on how to approach this reinstallation.  I do not
> know the exact version of RT3, I think it was 3.8.8 but is there anyway to
> determine that by looking at the Database?
> I'm considering installing RT4 on a new machine and proceeding as an
> upgrade.  The only mod I had was LDAP (Active Directory) Authentication, I
> haven't found out if RT4 supports that itself, or if I need to find that mod
> again.
> Thanks again for any advice.

We don't store RT version in DB (we have code, but it's aimed at 4.2+). The only
option is to review 3.8.x upgrade scripts and see which are safe to
re-run or was
run already.

> Brian

Best regards, Ruslan.

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