[rt-users] Saved search group by custom field

[Ruslan Zakirov]

Hi,

Charts can do something like what you want. Table next to chart has
the numbers and it's possible to click in the table to get to list of
matching tickets. Something prettier would need custom development.

On Sun, Jun 24, 2012 at 7:50 PM, Rolf Schaufelberger <rs at plusw.de> wrote:
> I have a queue with a custom field 'customer'.
> Now I would like to get a  list  showing  the custom field name and the number of open tickets  assigned to this customer . oder by the number of tickets
>
> Currently I have a dashboard for each customer, but  I cannot  find a way how to sort the dashboards ( other thread).And having a saved search
> seems to  make more sense to me. But how can I add  create such a search ?
>
>
> Rolf Schaufelberger
>
>
>
>
>
>
>



-- 
Best regards, Ruslan.