[rt-users] ticket's getheader method
Alexander Sagratyan
fm100terra at mail.ru
Thu Jun 28 02:10:33 EDT 2012
Thanks for a help.
I also used Transactions property. But instead of while loop used Next method. Although I\ve expected to see First-lie method. Nevertheless everything works.
Thu, 28 Jun 2012 00:21:20 +0300 от Ruslan Zakirov <ruz at bestpractical.com>:
hi,
my $txns = $Ticket->Transactions;
while ( my $txn = $txns ) {
....
}
On Wed, Jun 27, 2012 at 1:37 AM, Alexander Sagratyan <fm100terra at mail.ru> wrote:
> Hello. I have some questions abot GetHeader method. Any help is appreciated.
>
> I have a scrip which retrieves Date header from ticket :
>
> my $Transaction = $self->TransactionObj;
> my $date_header = $Transaction->Attachments->First->GetHeader('Date');
>
> This extraction works perfactly. Further in the same scrip I have:
>
> my $ticket = $search->Next # ticket object is retrieved from queue
>
> The question is how to get the same Date header from ticket object? Does the
> Transaction/Attachment exist for already created ticket in queue ? Will
> Transactions field be useful in this case?
--
Best regards, Ruslan.
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