[rt-users] ticket's getheader method

Alexander Sagratyan fm100terra at mail.ru
Thu Jun 28 02:10:33 EDT 2012


Thanks for a help.

I also used Transactions property. But instead of while loop used Next method. Although I\ve expected to see First-lie method. Nevertheless everything works.


Thu, 28 Jun 2012 00:21:20 +0300 от Ruslan Zakirov <ruz at bestpractical.com>:
 
  
  
hi,

my $txns = $Ticket->Transactions;
while ( my $txn = $txns ) {
   ....
}

On Wed, Jun 27, 2012 at 1:37 AM, Alexander Sagratyan <fm100terra at mail.ru> wrote:
> Hello. I have some questions abot GetHeader method. Any help is appreciated.
>
>  I have a scrip which retrieves Date header  from ticket :
>
> my $Transaction = $self->TransactionObj;
> my $date_header = $Transaction->Attachments->First->GetHeader('Date');
>
> This extraction works perfactly.  Further in the same scrip I have:
>
> my $ticket = $search->Next     # ticket object is retrieved from queue
>
> The question is how to get the same Date header from ticket object? Does the
>  Transaction/Attachment exist for already created ticket in queue ? Will
> Transactions field be useful in this case?



-- 
Best regards, Ruslan.
    
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