[rt-users] ticket's getheader method

Alexander Sagratyan fm100terra at mail.ru
Thu Jun 28 02:10:33 EDT 2012

Thanks for a help.

I also used Transactions property. But instead of while loop used Next method. Although I\ve expected to see First-lie method. Nevertheless everything works.

Thu, 28 Jun 2012 00:21:20 +0300 от Ruslan Zakirov <ruz at bestpractical.com>:

my $txns = $Ticket->Transactions;
while ( my $txn = $txns ) {

On Wed, Jun 27, 2012 at 1:37 AM, Alexander Sagratyan <fm100terra at mail.ru> wrote:
> Hello. I have some questions abot GetHeader method. Any help is appreciated.
>  I have a scrip which retrieves Date header  from ticket :
> my $Transaction = $self->TransactionObj;
> my $date_header = $Transaction->Attachments->First->GetHeader('Date');
> This extraction works perfactly.  Further in the same scrip I have:
> my $ticket = $search->Next     # ticket object is retrieved from queue
> The question is how to get the same Date header from ticket object? Does the
>  Transaction/Attachment exist for already created ticket in queue ? Will
> Transactions field be useful in this case?

Best regards, Ruslan.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20120628/ca723e73/attachment.htm>

More information about the rt-users mailing list