[rt-users] Issue with RT::Extension::MoveRules? Perhaps a bug in 4.0.X?

Ruslan Zakirov ruz at bestpractical.com
Fri Jun 29 14:26:31 EDT 2012

On Fri, Jun 29, 2012 at 7:15 PM, Shane Painter <spainter at rw3.com> wrote:
> Ruslan,
> I've just upgraded to 4.0.6 and confirmed that this is still happening. Any news on a fix? Timeframe?

I even didn't look. The mail still in my inbox, things I should work
on stay in the inbox and at some point I will get to it, but it can be
in months. I know you had contract(s) with BPS before and may be I
should look as favor because of it, but things just keep piling up and
there is no bottom.

> Is this something that we could pay BestPractical to prioritize?

Sure. I'm so slammed with job and rising kid, so there is no time to
improve things out of best practical tasks. If you have support
contract of bronze+ level then probably we can take a look without
custom development. May be it's something simple and will be well
within support boundaries.

> Thanks,
> -Shane

Best regards, Ruslan.

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