[rt-users] chart and number out of sync

Thomas Lau Thomas.Lau at principleone.com
Fri Mar 2 10:31:25 EST 2012


No, I don't have that ACL line on config, should I use it? 
 

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----- Original Message -----
From: rt-users-bounces at lists.bestpractical.com <rt-users-bounces at lists.bestpractical.com>
To: rt-users at lists.bestpractical.com <rt-users at lists.bestpractical.com>
Sent: Fri Mar 02 22:46:35 2012
Subject: Re: [rt-users] chart and number out of sync

On 03/01/2012 10:06 PM, Thomas Lau wrote:
> Dear All, we are suffering some strange issue where the chart and number
> is out of sync, anyone have idea why?

What's the query you're running when grouping by Owner Name in that chart?

Do you have $UseSQLForACLChecks turned on in your
/opt/rt4/etc/RT_SiteConfig.pm?
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