[rt-users] chart and number out of sync
Thomas Lau
Thomas.Lau at principleone.com
Fri Mar 2 10:49:58 EST 2012
I have seen the complex and simple queue happen same problem as well, simple as create equal today
----------
BlackBerry solution provided by www.principleone.com
----- Original Message -----
From: rt-users-bounces at lists.bestpractical.com <rt-users-bounces at lists.bestpractical.com>
To: rt-users at lists.bestpractical.com <rt-users at lists.bestpractical.com>
Sent: Fri Mar 02 23:37:03 2012
Subject: Re: [rt-users] chart and number out of sync
On 03/02/2012 10:31 AM, Thomas Lau wrote:
> No, I don't have that ACL line on config, should I use it?
Potentially. It's just a guess; I didn't dug into the charting code to
see if it would fix the root cause I'm betting on.
>> What's the query you're running when grouping by Owner Name in that chart?
Can you tell me this?
--------
RT Training Sessions (http://bestpractical.com/services/training.html)
* Boston March 5 & 6, 2012
More information about the rt-users
mailing list