[rt-users] Transitory error on login (LDAP against AD)

[Zhang,Jun]

Thoms,
      Is restarting httpd the only thing needed after modifying RT_SiteConfig.pm?
     
Jun

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Thomas Sibley
Sent: Friday, March 02, 2012 12:21 PM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Transitory error on login (LDAP against AD)

On 03/02/2012 01:16 PM, Zhang,Jun wrote:
> Thomas,
>      Since I'm new to RT, could you please tell where I did wrong in configuration? May be I need to change the order of the ExternalAuthPriority. Below is my RT_SiteConfig.pm file content.

Remove My_MySQL from ExternalAuthPriority and remove the entire My_MySQL block from ExternalSettings.

> Set($ExternalAuthPriority,  [ 'My_MySQL',
>                               'My_LDAP'
>                             ]
> );
> Set($ExternalServiceUsesSSLorTLS,    0);
> Set($AutoCreateNonExternalUsers,    0);
> Set($ExternalSettings,      {
>                                 'My_MySQL'   =>  {     
>                                                         'type'                      =>  'db',
>                                                         'server'                    =>  'dqsrt.mdanderson.edu',
>                                                         'database'                  =>  'rt4',
>                                                         'table'                     =>  'Users',
>                                                         'user'                      =>  'rt_user',
>                                                         'pass'                      =>  'password',
>                                                         'port'                      =>  '3306',
>                                                         'dbi_driver'                =>  'mysql',
>                                                         'u_field'                   =>  'Name',
>                                                         'p_field'                   =>  'Password',
>                                                         'p_enc_pkg'                 =>  'Crypt::MySQL',
>                                                         'p_enc_sub'                 =>  'password',
>                                                         'd_field'                   =>  'disabled',
>                                                         'd_values'                  =>  ['0'],
>                                                         'attr_map'                  =>  {   'Name' => 'Name',                                                                                        }
>                                                   },
[snipped]
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