[rt-users] Transitory error on login (LDAP against AD)

[Beachey, Kendric]

OOPS, I forgot I had shut off list mail delivery some time ago, so I only saw Jun's first response (because it CCed me).  Thanks for mentioning there were other messages, Thomas.

The reason for authenticating against LDAP and the internal system was that (for a time, at least) our users around the world did not all authenticate in the same way.  US used one LDAP, UK used a different LDAP, Taiwan used the internal table.

At this point I think we actually do have everybody using AD, so I will go ahead and remove the internal part from the config and give that a shot.
--
Kendric



-----Original Message-----
From: Thomas Sibley [mailto:trs at bestpractical.com]
Sent: Friday, March 02, 2012 1:18 PM
To: rt-users at lists.bestpractical.com
Cc: Beachey, Kendric
Subject: Re: [rt-users] Transitory error on login (LDAP against AD)

On 03/02/2012 02:05 PM, Beachey, Kendric wrote:
> HEY!  That solved the problem!  Thanks so much Jun  :-)

You just created another problem, which is now ExternalAuth looks at the
internal RT users table.  It should _not_ be configured to do this.

> It's interesting that this section of the stock config file refers
> correctly to the stock Users table, except for including references
> to this column that isn't part of the table.

Please read my other responses to your email which I sent to the list.


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