[rt-users] RT 4.0.5 Inconsistently sending mail

[Dustin Berube]

On Wed, Mar 7, 2012 at 10:57 AM, Ruslan Zakirov <ruz at bestpractical.com>wrote:

> On Wed, Mar 7, 2012 at 19:28, Dustin Berube <dustin.berube at gmail.com>
> wrote:
> > On Wed, Mar 7, 2012 at 9:50 AM, Thomas Sibley <trs at bestpractical.com>
> wrote:
> >>
> >> On 03/07/2012 09:19 AM, Dustin Berube wrote:
> >> > When I look into the logs I see the following actions for the ticket
> >> > transaction (reply, comment)
> >>
> >> All of the log lines you provided are normal info log lines.  You will
> >> need to find the actual error message, which should appear in the logs.
> >>
> >> Please also send your RT_SiteConfig.pm (with passwords censored) and
> >> details on your outgoing mail configuration.
> >
> >
> > Thomas,
> >
> > I have attached a sanitized copy of my RT_SiteConfig.pm as a text file.
> > Outgoing mail is routed to a SMTP smart host which is our Exchange
> server.
> >
> > I found the error and have included it below.
>
> RT couldn't start sendmail program as server is out of memory.
>
> I noticed that as well after I sent the error to the list. I have dug
further into the issue and found that Apache was consuming most of the
memory on the server. I have tweaked MaxClients and MaxRequestsPerChild and
will post back in a few days with my findings.

Thanks,
Dustin
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