[rt-users] How to see another users tickets?

[Kevin Falcone]

On Thu, Mar 08, 2012 at 10:13:09PM +0000, Martin Petersson wrote:
>    Is there a way to see a colleagues tickets except watching in the users queues?
>    I want to know that he's doing his job properly.

Grant an appropriate set of permissions to be able to run reports
about what he is doing.

-kevin
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