[rt-users] Changing the auto reply text "could not load valid user"

[Kevin Falcone]

On Fri, Mar 09, 2012 at 01:10:49PM +0100, Lukáš Loskot wrote:
> Hi,
> 
> I have set up the external AUTH to check users to our openLDAP server.
> I don't want our users to write to RT from their personal adreses.
> So far this work perfectly and as I want it to, but the reply message is
> englis and not all users can speak english.
> 
> So my question is:
> Where can I change the text of the reply message?
> It is not one of the default templates.
> 
> I have tried to search the web but all information I found is about how to
> set the auth and ticket create rights.

You'll need to customize _NoAuthorizedUserFound
You can read about customizing RT at
http://wiki.bestpractical.com/wiki/Customizing

-kevin
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