[rt-users] Internal Server error, when trying to acces RT4.0.5

[Thomas Sibley]

On 03/14/2012 08:24 AM, Juanjo wrote:
> I install all the system, and install and initialize the database.
> Configure /opt/rt4/etc/RT_SiteConfig.pm, reload Apache.
> And get and 500 Interal Server Error.
> 
> This is my /var/log/httpd/error_log output.
> 
> [Wed Mar 14 12:20:20 2012] [crit]: Could not create
> '/opt/rt4/var/mason_data/obj/.__obj_create_marker': Permission denied

The mailing list contains many examples of this problem.  You need to
make sure /opt/rt4/var/mason_data/ and everything under it is
readable/writeable by the user/group the webserver runs as.

This isn't generally a problem unless you've run a standalone server by
hand as root before running apache.