[rt-users] Open ticket VIA URL (Create.html) without authentication

[Seann]

All,

I am running the latest version of RT.

I am researching a method that I can use to open a ticket from a web 
page not hosted on the RT system I have set up. I would rather not use 
email unless I absolutely have to.

The interface I am working on is an Ajax enabled content filter block 
page. It has an option to request that a site be unblocked in line to 
the page. I want that unblock request to drop into a ticket without the 
user interacting with the RT system.

I am using jquery as the core of my JavaScript, which intercepts the 
submit button click, and posts the data to RT. Everything works 
perfectly, except RT issuing a 302 back to my script, which is due to 
authentication (this was validated through a packet capture).

I have two options, to push this create ticket request without 
authentication or to figure out how RT expects authentication in 
relation to ticket creation requests.


Regards,
Seann