[rt-users] How to delete reminders of unexisted tickets

Kevin Falcone falcone at bestpractical.com
Tue Mar 20 20:26:44 EDT 2012


On Mon, Mar 19, 2012 at 06:52:02PM +0100, Wiktor Cetera wrote:
>    I`ve deleted all tickets from RT by Shredder, but I had active Reminders.
>    Now in the 'My Reminders' box i see information: "Couldn't find Ticket for reminder 63. Please
>    contact administrator."
> 
>    How can I delete this?
>    From normal and root account I can`t find any suitable option.

You can visit ticket 63 (which is a reminder) and mark it deleted and
shred it later.  You may want to use the with_linked feature for
shredder in the future.

There are also some branches open to help deal with the case where you
remove the ticket a reminder refers to that should be available in
future RT releases.

-kevin
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