[rt-users] Renaming instance when no tickets

Kevin Falcone falcone at bestpractical.com
Tue Mar 20 20:36:00 EDT 2012


On Tue, Mar 20, 2012 at 06:19:21PM +0100, Guillaume Hilt wrote:
> Still with RT 3.8.7, I updated rtname and rt organisation from
> support.domain.tld to domain to match our company name.
> 
> I don't have any tickets in the database.
> 
> But, now, RT won't work, it fails to find the queue for the new
> emails I sent :
> temporary failure - RT couldn't find the queue: English

Turn your RT logs up to debug and show the full logs.
That looks like a mail log output.

-kevin
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