[rt-users] Error Condition Unimplemented in RT::Handle migration from 3.6.5 to 4.0.5 database

Kevin Falcone falcone at bestpractical.com
Tue Mar 20 20:40:03 EDT 2012


On Tue, Mar 20, 2012 at 12:06:46PM +0100, Juanjo wrote:
>    I installa the new scenario, dump the old database and import in the new database.
> 
>    I try to upgrade the old to rt 4.0.5 installation.
> 
>    I do a Make initalize-database
>    import the rt3 database on rt4 database and do:
> 
>    ./rt-setup-database --prompt-for-dba-password --action upgrade
> 
>    From 3.6.5 to 3.7.10 works fine
> 
>    but from 3.7.10 to 3.7.19 i get this error.
> 
>    Proceed [y/N]:y
>    Processing 3.7.15
>    Now inserting data.
>    Processing 3.7.19
>    Now inserting data.
>    Couldn't finish 'upgrade' step.
> 
>    ERROR: Couldn't load data from './etc/upgrade/3.7.19/content' for import:
> 
>    ERROR:RT::Scrip::Condition Unimplemented in RT::Handle. (./etc/upgrade/3.7.19/content line 27)
>    Compilation failed in require at /opt/rt4/sbin/../lib/RT/Handle.pm line 760.

Try setting Set($LogToScreen,'debug') in your RT_SiteConfig.pm and run
just the 3.7.19 step

./sbin/rt-setup-database --action insert --datadir etc/upgrade/3.7.19

It'd also be interesting to see what you have in your Scrips table.

-kevin
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