[rt-users] Strange Error RT restart

[john s.]

RT: rt-4.0.5
Ubuntu 10.04.3 LTS

Hello everybody


I have a strange Problem with my Test-Environment RT based on RT 4.0


if i try to restart apache and   get on the webif there comes an apache
error and the last lines from the  apache log says the following :

error.log

Set"
Compilation failed in require at /opt/rt4/sbin/../lib/RT/Config.pm line 904.
[Mon Mar 26 15:36:21 2012] [warn] [client 192.168.112.1] (104)Connection
reset by peer: mod_fcgid: error reading data from FastCGI server
[Mon Mar 26 15:36:21 2012] [error] [client 192.168.112.1] Premature end of
script headers: rt-server.fcgi
[Mon Mar 26 15:36:27 2012] [notice] mod_fcgid: process
/opt/rt4/sbin/rt-server.fcgi(7393) exit(communication error), terminated by
calling exit(), return code: 255
[Tue Mar 27 09:13:24 2012] [warn] module fcgid_module is already loaded,
skipping
[Tue Mar 27 09:13:24 2012] [notice] Apache/2.2.14 (Ubuntu) mod_fcgid/2.3.4
mod_perl/2.0.4 Perl/v5.10.1 configured -- resuming normal operations


the configs are standard and very  similar to the readme example:



here is the RT_Siteconfig:

# Any configuration directives you include  here will override
# RT's default configuration file, RT_Config.pm
#
# To include a directive here, just copy the equivalent statement
# from RT_Config.pm and change the value. We've included a single
# sample value below.
#
# This file is actually a perl module, so you can include valid
# perl code, as well.
#
# The converse is also true, if this file isn't valid perl, you're
# going to run into trouble. To check your SiteConfig file, use
# this comamnd:
#
#   perl -c /path/to/your/etc/RT_SiteConfig.pm
#
# You must restart your webserver after making changes to this file.

Set( $rtname, 'example.com');

# You must install Plugins on your own, this is only an example
# of the correct syntax to use when activating them.
# There should only be one @Plugins declaration in your config file.
#Set(@Plugins,(qw(RT::Extension::QuickDelete
RT::Extension::CommandByMail)));

1;

#Set($LogToFileNamed , "rt.log");
#Set($LogToFile,   'debug');


Set($WebPath, "/rt");
Set($WebDomain, 'ipadress')
#Set($WebBaseURL , "http://ipadress/rt");




Set($JSMinPath, '/opt/rt4/bin/jsmin');

#Set($CorrespondAddress , localhost.localdomain );
#Set($CommentAddress , localhost.localdomain );


And here is the apache one:

rt4fcgid:

<VirtualHost ipadress  >

AddDefaultCharset UTF-8
#AddHandler fcgid-script .fcgi

        Alias /NoAuth/images/ /opt/rt4/share/html/NoAuth/images/
        ScriptAlias /rt  /opt/rt4/sbin/rt-server.fcgi

        DocumentRoot "/opt/rt4/share/html"
        <Location /rt>
            Order allow,deny
            Allow from all

            Options +ExecCGI
            AddHandler fcgid-script fcgi
        </Location>


RedirectMatch permanent (.*)/$ http://ipadress$1/index.html


# Alias /rt "/opt/rt4/share/html"
#<Directory "/opt/rt4/share/html">
#Options FollowSymLinks ExecCGI
#AllowOverride None
#</Directory>
#ExpiresActive On
#ExpiresByType text/css A3600
#ExpiresByType image/png A3600
#ExpiresByType application/x-javascript A3600
#ExpiresByType image/gif A3600
#Alias /NoAuth/images /opt/rt3/share/html/NoAuth/images
#Alias /pics/ /opt/rt3/share/html/NoAuth/images/pics/
#ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/

    </VirtualHost>


What i have done :




 I don't know  where i should have to start in order to  fix or at least to
determine  the problem ....





best regards john s.

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