[rt-users] no response after login

[ahmad shaban]

Dear , 
I installed  a  new version of  rt 4.0.5 on
Ubuntu  with MySQL database. After login with root I receive no response ,
just redirects me to   /NoAuth/Login.html ..i have review the
configuration as below 
 
 
 
site config
 
Set( $rtname, 'rtsystem');
Set($Organization, "rtsystem.ipmagix.com");
Set($Timezone, 'Africa/Cairo');
#Set($WebBaseURL, "http://rtsystem.ipmagix.com/");
#Set($WebPath,"/");
Set($WebDomain,'10.10.1.110');
Set($SendmailPath, "/usr/lib/sendmail");
Set($LogToSyslog,
'');             
Set($LogToFile,
'debug');          
Set($LogDir, '/opt/rt4/var/log');  
Set($LogToFileNamed , "rt.log");   
 
VirtualHost config
 
<VirtualHost *:80>
    ServerAdmin webmaster at localhost
    ServerName rtsystem
 
    DocumentRoot /opt/rt4/share/html
    AddDefaultCharset UTF-8
    ErrorLog /opt/rt4/var/log/apache2.error
    TransferLog
/opt/rt4/var/log/apache2.access
      SetHandler
/opt/rt4/sbin/rt-server.fcgi
      AddHandler fastcgi-script
fcgi
      ScriptAlias /
/opt/rt4/sbin/rt-server.fcgi/
    <Location /NoAuth/images>
        SetHandler
default
    </Location>
    <Location />
Order allow,deny
Allow from all
 
AddDefaultCharset UTF-8
 
SetHandler perl-script
PerlResponseHandler Plack::Handler::Apache2
PerlSetVar psgi_app /opt/rt4/sbin/rt-server
</Location>
<Perl>
use Plack::Handler::Apache2;
Plack::Handler::Apache2->preload("/opt/rt4/sbin/rt-server");
</Perl>
</VirtualHost>
 
apache2.access log 
 
[28/Mar/2012:15:50:58 +0200] "GET / HTTP/1.1" 200
1696
[28/Mar/2012:15:50:59 +0200] "GET /NoAuth/images/bpslogo.png
HTTP/1.1" 200 3929
[28/Mar/2012:15:50:59 +0200] "GET /NoAuth/css/print.css
HTTP/1.1" 200 989
[28/Mar/2012:15:50:59 +0200] "GET
/NoAuth/js/squished-6812ec8beec9403a8b720b6be4f3d8c9.js HTTP/1.1" 200
62655
[28/Mar/2012:15:50:59 +0200] "GET /NoAuth/css/aileron-squished-14db9fc647cded1a2cab3bdfc63aad2f.css
HTTP/1.1" 200 15297
[28/Mar/2012:15:51:00 +0200] "GET
/NoAuth/css/web2/images/background-gradient.png HTTP/1.1" 200 394
[28/Mar/2012:15:51:05 +0200] "POST /NoAuth/Login.html
HTTP/1.1" 200 26
[28/Mar/2012:15:51:14 +0200] "OPTIONS * HTTP/1.0"
200 -
[28/Mar/2012:15:51:20 +0200] "OPTIONS * HTTP/1.0"
200 -
 
rt.log
 
[Wed Mar 28 13:50:39 2012] [debug]: RT's GnuPG libraries
couldn't successfully read your configured GnuPG home directory (/opt/rt4/var/data/gpg).
PGP support has been disabled (/opt/rt4/sbin/../lib/RT/Config.pm:595)
[Wed Mar 28 13:50:39 2012] [debug]: The RTAddressRegexp
option is not set in the config. Not setting this option results in additional
SQL queries to check whether each address belongs to RT or not. It is
especially important to set this option if RT recieves emails on addresses that
are not in the database or config. (/opt/rt4/sbin/../lib/RT/Config.pm:454)
[Wed Mar 28 13:51:05 2012] [info]: Successful login for root
from 10.10.1.106 (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:670)
 
 
So please if you have any idea please feed me back 
BR
Ahemd Shaban 
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