[rt-users] First custom condition help

Doug Eubanks admin at dougware.net
Wed May 2 12:37:39 EDT 2012


I'm trying to create a custom condition that prevents the requestor
from receiving transactional emails each time they send in an update.
I have a separate scrip for the requestor side, but I'm having
problems writing the custom condition.

I would assume I would want something similar to this, but it doesn't
work.  It always sends the email.

return 0 if $self->TransactionObj->IsInbound;
return 1;

Can someone give me any pointers?  I haven't found an example of
exactly what I want to do.

Sincerely,
Doug Eubanks
admin at dougware.net
K1DUG
(919) 201-8750



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