[rt-users] Display columns / Customized fields

[Ruslan Zakirov]

On Thu, May 3, 2012 at 7:19 PM, Michael Newland
<Michael.Newland at timco.aero> wrote:
> Hello all,
>
>
>
> I have created several customized fields.  What I would like to do is
> customize the view on my main RT page to include those fields.  The one in
> particular is the tickets assigned to me.  As I go to Edit > Display Columns
>> I do not see any of my customized fields listed in the options.  Is there
> a way I can get this added?

If custom fields are not global then you have to limit by queue or use
advanced tab to add a custom field to format string.

-- 
Best regards, Ruslan.