[rt-users] Include web service result in a page without using custom fields

[Ruslan Zakirov]

On Mon, May 7, 2012 at 11:50 PM, Mario <mgiammarco at gmail.com> wrote:
> Hello,
> I need to put in the ticket page additional user info that I get with a rest web
> service.
>
> How can I do it with Request Tracker?

Two ways:

1) Javascript on Ticket's page gets the data and puts it all on the page.

2) RT server gets the data and puts it into RT's page(s).

In both cases you use callbacks. In first case to place JS into page.
In second case to place HTML.


>
>
> Thanks,
> Mario
>



-- 
Best regards, Ruslan.