[rt-users] msmtp with RT 4.0.5 setup issues

Scott Sjodin scott.sjodin at gmail.com
Wed May 9 11:13:24 EDT 2012


Hi all,

Thanks to this community, I almost have RT fully up and operational.

The last step is getting msmtp to work. I'm not sure what's wrong and in
troubleshooting haven't gotten very far. As a guideline, I followed this
wiki page for instructions: http://requesttracker.wikia.com/wiki/Msmtp. I'm
using the default msmtprc file to simplify things.

Msmtp is running, however, when I attempt to send mail thru a test (msmtp
-a default <username>@domain.com) I get the following errors both in the
CLI and the log:

msmtp: TLS handshake failed: the operation timed out
msmtp: could not send mail (account default from /etc/msmtprc)

For reference, my msmtprc file looks like this:

defaults
logfile /var/log/msmtp.log
account default
host smtp.mydomain.com
port 587
tls on
tls_certcheck off
tls_starttls off
auth on
user username at domain.com
password suparsekratpw
from username at domain.com
password suparsekratpw
auto_from on

Anybody have any tips or pointers? It would be greatly appreciated. Thanks
in advance.

Scott
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