[rt-users] Inline screenshots
rosewood at gmx.de
rosewood at gmx.de
Thu May 10 00:08:00 EDT 2012
On the RT Demo site you can paste screenshots into the ticket, like this:
http://dl.dropbox.com/u/7981096/rtticket.png
But when you submit the ticket the inline screenshot goes away. If you click
the download link you get the raw html showing <img alt=""
src="data:image/png;base64,iVBORw.
Now, if you ATTACH a screenshot, that does show inline.
With all of that said about the demo site, on my clean install of RT 4.0.5,
I can't even paste the screenshot in.
Is there a way to get inline screenshots working? The kind of problems we
are tracking will require multiple screenshots for the ticket and to have
them have to save each screenshot and attach them would really defeat the
purpose of streamlining the process.
Thank you
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