[rt-users] SLA and holidays

[Robert Wysocki]

Dnia 2012-05-18, pią o godzinie 15:52 +0400, Ruslan Zakirov pisze:
> On Fri, May 18, 2012 at 3:06 PM, Robert Wysocki
> <robert.wysocki at contium.pl> wrote:
> > Hi there,
> >
> > I would like to combine SLA extension with Date::Holidays module.
> > Any ideas, how to do that besides patching?
> 
> Actually newer versions of Business::Hours module that is used by SLA
> extension has a way to setup holidays. It's a little bit limited as
> you can not do short business days next to holidays or move working
> days to weekends.

Thanks, I'll look into it.

Best regards,
-- 
Robert Wysocki
administrator systemów linuksowych
CONTIUM S.A., http://www.contium.pl