[rt-users] SLA and holidays
Robert Wysocki
robert.wysocki at contium.pl
Fri May 18 07:54:09 EDT 2012
Dnia 2012-05-18, pią o godzinie 15:52 +0400, Ruslan Zakirov pisze:
> On Fri, May 18, 2012 at 3:06 PM, Robert Wysocki
> <robert.wysocki at contium.pl> wrote:
> > Hi there,
> >
> > I would like to combine SLA extension with Date::Holidays module.
> > Any ideas, how to do that besides patching?
>
> Actually newer versions of Business::Hours module that is used by SLA
> extension has a way to setup holidays. It's a little bit limited as
> you can not do short business days next to holidays or move working
> days to weekends.
Thanks, I'll look into it.
Best regards,
--
Robert Wysocki
administrator systemów linuksowych
CONTIUM S.A., http://www.contium.pl
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