[rt-users] emails on ticket updates not being sent in 4.0.6

Thomas Sibley trs at bestpractical.com
Wed May 23 11:33:31 EDT 2012


On 05/23/2012 11:25 AM, Niall Wilson wrote:
> On 23 May 2012, at 16:20, Thomas Sibley wrote:
>> Please keep replies on the list, thanks.

Niall— Again, please send your replies to rt-users.  I subscribe and
will see your messages.  If you don't reply to the list, other users
can't benefit from our discussion or chime in with info.

> Ahh, OK. Maybe exim verbose mode so. 

Yes, that would be useful.  I'd expect errors in your mail logs if
/usr/bin/sendmail is bailing with a generic error.

Thomas

>> Does this error happen with every single mail RT tries to send, or just
>> some?
> 
> Yes, all outgoing mail. New tickets can be created via rt-mailgate but no notification is received. Similarly replies, comments, etc are recorded but not emailed.
> 
>>
>> Thomas
>>
> 
> --
> Niall Wilson
> ICHEC Systems Team



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