[rt-users] emails on ticket updates not being sent in 4.0.6

Thomas Sibley trs at bestpractical.com
Wed May 23 13:05:13 EDT 2012


On 05/23/2012 12:15 PM, Niall Wilson wrote:
> So it looks like the reason is that sendmail (exim) isn't receiving a
> recipient address:
> 
> Bounce emails to the rt user on each event contain: "A message that
> you sent contained no recipient addresses, and therefore no delivery
> could be attempted."
> 
> However, if I change $MailCommand to 'sendmail' instead of
> 'sendmailpipe' (and remove the -t arg from $SendmailArguments) email
> updates work again.
> 
> Not sure what the difference between these two methods is but
> Set($MailCommand , 'sendmail'); has fixed the issue for me.

That's mighty strange.  Can you send us both your non-working and
working RT 4.0.6 RT_SiteConfig.pm?  Please be sure to redact any
passwords contained in them.

Thomas



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