[rt-users] emails on ticket updates not being sent in 4.0.6

[Thomas Sibley]

On 05/23/2012 01:18 PM, Jeff Blaine wrote:
> On 5/23/2012 1:11 PM, Jeff Blaine wrote:
>> FWIW, we are seeing the same sendmail problem with 3.8.10 patched
>> with latest patch set.

Not quite the same.  You're getting a SIGPIPE not a failed exit.

Are you running mod_perl or FastCGI?  If fastcgi, mod_fcgid,
mod_fastcgi, or something else?

Can we see a saved copy of the System Configuration page?

What's in your mail logs?


> [Wed May 23 16:36:25 2012] [crit]:
> <rt-3.8.10-19076-1337790985-875.54825-20-0 at our.org>: Could not send mail
> with command `/usr/sbin/sendmail -oi -t`: program unexpectedly closed
> pipe at /apps/rt/bin/../lib/RT/Interface/Email.pm line 451, <GEN72> line 1.
> 
> All defaults, not overridden in RT_SiteConfig.pm
> 
>   Set($MailCommand , 'sendmailpipe');
>   Set($SendmailArguments , "-oi -t");
>   Set($SendmailBounceArguments , '-f "<>"');
>   Set($SendmailPath , "/usr/sbin/sendmail");
> 
> [root at rtsrv1 etc]# uname -a
> Linux rtsrv1.our.org 2.6.18-308.el5 #1 SMP Fri Jan 27 17:17:51 EST 2012
> x86_64 x86_64 x86_64 GNU/Linux
> [root at rtsrv1 etc]# cat /etc/redhat-release
> Red Hat Enterprise Linux Server release 5.8 (Tikanga)
> [root at rtsrv1 etc]# ls -ld /usr/sbin/sendmail
> lrwxrwxrwx 1 root root 21 Aug 17  2009 /usr/sbin/sendmail ->
> /etc/alternatives/mta
> [root at rtsrv1 etc]# ls -ld /etc/alternatives/mta
> lrwxrwxrwx 1 root root 27 Nov 19  2011 /etc/alternatives/mta ->
> /usr/sbin/sendmail.sendmail
> [root at rtsrv1 etc]#
>