[rt-users] post security patch, error for CurrentUserCanSee

Thomas Sibley trs at bestpractical.com
Thu May 24 12:01:54 EDT 2012


On 05/24/2012 11:32 AM, Susan K. McClure wrote:
> I applied the new security patch to my 3.8.11 system.
> I used the new ReferrerWhitelist config option and added my rt's
> hostname:port

It's unnecessary to add your RT's hostname:port to $ReferrerWhitelist
unless you've misconfigured $WebDomain and $WebPort or have multiple
hostnames you access RT at.

Do you have local customizations or overlays?  I suspect you do and
they're conflicting.

> But, I now when I select any existing ticket, I
> get an "internal RT error has occurred." message and the log file shows me
> 
> 
>> [Thu May 24 15:30:16 2012] [error]: RT::Ticket::CurrentUserCanSee
>> Unimplemented in RT::Transaction.
>> (/opt/opt.CORE/rt-3.8.11/rhel5/bin/../lib/RT/Transaction_Overlay.pm
>> line 1067) 
>> (/opt/opt.CORE/rt-3.8.11/rhel5/bin/../lib/RT/Interface/Web/Handler.pm:277)
>>

The patch provides RT::Ticket::CurrentUserCanSee.

> and this error
> 
>> [Thu May 24 15:30:18 2012] [error]: RT::Ticket::ApplyTransactionBatch
>> Unimplemented in HTML::Mason::Commands.
>> (/opt/opt.CORE/rt-3.8.11/rhel5/share/html/Ticket/ModifyPeople.html
>> line 77) 
>> (/opt/opt.CORE/rt-3.8.11/rhel5/bin/../lib/RT/Interface/Web/Handler.pm:277)

RT::Ticket::ApplyTransactionBatch shipped with RT 3.8.11.

Thomas



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