[rt-users] reduce duplicate emails to ccadmin when owner

[Gilbert Rebeiro]

Hi Joachim,

I'm not very good at scrips, can you or anyone post a scrips that would 
not send an email if the owner is also on cc?
Either a or b would be great if there was a contribution that I can just 
cut and paste :)

Sorry I'm not lazy I just don't like breaking a production system.

Thanks for your help.

G.

On 24/05/2012 12:41 PM, Joachim Thuau wrote:
> You can either
> A) combine the two scrips into one (you probably have one for owner, and
> one for cc)
> 	This would send only one email
> Or
> B) update the template and/or the scrip's condition to not do anything if
> the owner is in the cc list.
>
> Thanks,
> Jok