[rt-users] Append Data to CustomFields

[Ruslan Zakirov]

On Mon, May 28, 2012 at 10:44 PM, TheHoboKing
<demon_eyes_kyoms at hotmail.com> wrote:
>
> Hi,
>
> I'm still quite new at RT and was wondering if there's a way to have
> appendable/updatable CustomFields like the TimeWorked field?
>
> Whenever I update a ticket, the TimeWorked field is blank, any value
> (digits) I add will automatically be added to the old value, it'll make a
> simple addition.
>
> How can I do the same with CustomFields? Either via the webUI, scrip or
> back-end (Update.html ? ModifyAll.html?)

With a new custom field type I think. See how Date and IP types are
implemented. It's still wouldn't be clean customization, but a good
start in the right direction.

> I'm running RT 4.0.5
>
> Thank you!
> --
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> Sent from the Request Tracker - User mailing list archive at Nabble.com.
>



-- 
Best regards, Ruslan.