[rt-users] R: Autocomplete feature for unprivileged users (AllowUserAutocompleteForUnprivileged?)

SCOTTO Alberto (Consultant) (FIAT POWERTRAIN TECHNOLOGIES) alberto.scotto at consultant.fptpowertrain.com
Tue May 29 08:50:40 EDT 2012

Thank you very much for the link!
It's a feature very useful for end users, so when I have time, I'll try to figure out how to solve the problem (I see a solution already exists, I'll see if it works on RT4). 


Alberto Scotto
Information Technologies Consultant

Corso Settembrini 167, 10135 Torino, Italia
Da: rt-users-bounces at lists.bestpractical.com [rt-users-bounces at lists.bestpractical.com] per conto di Thomas Sibley [trs at bestpractical.com]
Inviato: martedì 29 maggio 2012 14.38
A: rt-users at lists.bestpractical.com
Oggetto: Re: [rt-users] Autocomplete feature for unprivileged users (   AllowUserAutocompleteForUnprivileged?)

On 05/28/2012 10:18 AM, SCOTTO Alberto (Consultant) (FIAT POWERTRAIN
> I can't get the autocomplete email address feature to work for
> unprivileged people who access the SelfService area. It is correctly
> set in RT_SiteConfig, as I can also see in RT's web UI, tools >
> system configuration: AllowUserAutocompleteForUnprivileged=1 I'm
> experiencing this problem both on RT 4.0.2 and 4.0.6.
> I am starting to think that I misunderstand the meaning of the
> AllowUserAutocompleteForUnprivileged config!

You're not misunderstanding, there's just a bug which renders that
option a nice thought but ineffective.  There will be a fix at some point.


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