[rt-users] requester to check status of a ticket

[Ruslan Zakirov]

Hi,

Grant ShowTicket to Requestor role.

On Wed, May 30, 2012 at 3:32 PM, Asanka Gunasekera
<asanka_gunasekera at yahoo.co.uk> wrote:
> Hi my management have come up with this new requirement, apparently this is
> unavailable
> What they want is, once a ticket gets moved to a deferent queue which the
> ticket requester is not a part of, can the requester still look in to the
> ticket (status of the ticket) without having permission to the current queue
> Thanks and regards



-- 
Best regards, Ruslan.