[rt-users] RT 4.0.5 in search don´t have content option

[Tim Cutts]

On 31 May 2012, at 09:36, Juanjo wrote:

> Hi to all.
> 
> I have 4.0.5 on centos and with mysql.
> 
> 
> When i do a search i only have Content-Type, Subjet and Filename parameters to search for data in the ticket.
> In my old 3.6.5 installation y have Subjet, Filename Content-type and CONTENT. Option that doesn´t exists on my RT 4.0.5
> Could you hel me to get this option in the search options?

Full content searches are disabled by default in the configuration file, because they're not supported out of the box on all database types (at least, in an efficient manner).  MySQL in particular, can't do them efficiently because of the lack of full text indexes on InnoDB tables.  In order to enable them on MySQL, you have to set up Sphinx and then enable that in the configuration.  There are instructions in the docs/full_text_indexing.pod file that comes with the RT distribution.

Tim

-- 
 The Wellcome Trust Sanger Institute is operated by Genome Research 
 Limited, a charity registered in England with number 1021457 and a 
 company registered in England with number 2742969, whose registered 
 office is 215 Euston Road, London, NW1 2BE.