[rt-users] MakeClicky modofies file names in tickets

Kevin Falcone falcone at bestpractical.com
Tue Nov 6 15:48:58 EST 2012

On Tue, Oct 30, 2012 at 03:47:59PM -0000, Alex Young wrote:
> 	Does anyone know a simple method for the MakeClicky function to
> only add [Lookup Host] into a ticket when it is a legitimate FQDN?
> When people put a filename like
> C:\programfiles\someprogram\someprogram.exe.config it decides that
> someprogram.exe part is a domain and needs the [Lookup Host].
> This is RT 4.0.5 and RTIR 3.0.0rc1.

This is an RTIR bug, rather than an RT bug.

I've created a ticket with you as a requestor

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