[rt-users] Custom Field searching

Ruslan Zakirov ruz at bestpractical.com
Fri Nov 9 14:40:02 EST 2012


On Fri, Nov 9, 2012 at 10:12 PM, Kristian Davies
<kristian.davies at gmail.com> wrote:
>> You don't mention your database.
>
> Sorry... MySQL 5.1.50-enterprise-gpl-advanced-log
>
>> Also, please describe "doesn't work".
>
> By not work I mean it doesn't 'filter out' without the 'IS  NOT NULL'.
>  It does however work with matching on custom fields.

CF.{X} != 'apple' expected to return tickets without value for CF X.
Have I misunderstood you and it actually returns tickets with apple
value?


> -Kristian
> --------
> We're hiring! http://bestpractical.com/jobs



-- 
Best regards, Ruslan.



More information about the rt-users mailing list