[rt-users] Forward tickets with comments

[Max McGrath]

Thanks Kevin!

That's what I was hoping to hear!

Max
--
Max McGrath
Network Administrator
Carthage College
262-552-5512
mmcgrath at carthage.edu


On Thu, Nov 15, 2012 at 9:43 AM, Kevin Falcone <falcone at bestpractical.com>wrote:

> On Wed, Nov 14, 2012 at 08:15:19PM -0600, Max McGrath wrote:
> >    Running RT 4.0.6 on Ubuntu 12.04.
> >
> >    Curious if there is a way to forward a ticket while adding a comment
> to it. Currently, all I
> >    can do is choose To:, CC:, or Bcc:.
>
> There isn't currently a solution for this.
>
> We've been working on something internally, but I'm not sure if it'll
> end up released as a 4.0 extension or be rolled into core for 4.2
> instead.
>
> -kevin
>
> --------
> We're hiring! http://bestpractical.com/jobs
>
>
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