[rt-users] RT4 - Ubuntu 12.04- Apache2 - Fastcgi

mutaahir mutaahir at gmail.com
Sat Nov 24 11:56:24 EST 2012

Hi All,

I have a Ubuntu 12.04 server installed on my machine. I am trying to
install request-tracker4. Here's what I have done so far :

a) Installed request-tracker via "`sudo apt-get install request-tracker4`"
b) I then tried configuring RT_SiteConfig.pm in `/etc/request-tracker4` but
then ran into problems in populating the MySQL database.
c) I then did `sudo dpkg-reconfigure request-tracker4`
d) It solved my problems of not being able to populate / setup mysql etc.
e) Now, I am trying to setup rt under `www.mydomain.com/rt`

I have read various how-to's and bestpractical's own guides but I am not
very much a expert in Apache configurations so stuck.

My Current Ubuntu 12.04 server setup:

Apache2, Fastcgi installed (checked in `/etc/apache2/mods-enabled`
Web Server document root is default `/var/www/`
Web user `www-data`

*Question is *:

1 ) Where and What shall I put in Apache configuration to start using RT
via the web-interface ?

I have seen two files in `/etc/request-tracker4/`

`apache2-fastcgi.conf` and `apache2-fcgid.conf`
I even tried making a `ln -s apache2-fastcgi.conf /etc/apache2/conf.d` but
when I tried opening that file in root while in the conf.d directory it
said `too many levels`.

Any request tracker experts on ubuntu ?:-)

Your help will be very useful and appreciated
Thanks !!
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