[rt-users] Request for advice or assistance - rt-validator/upgrade

Arnon Clark arnon at easydns.com
Thu Nov 29 11:25:00 EST 2012

Hi folks, I asked (badly) about this a bit ago, and I'm hoping someone 
might have a suggestion.

I'm trying to run an upgrade from 3.8.7 to the latest, but when I'm 
running the rt-validator before the database upgrade, I'm hitting 
multiple errors as follows :

Record #600812 in Attachments references not existent record in Attachments
     Parent => '600810' => id
     Attachment #600812 -> Txn #1567410, Transaction #1567410 -> object 
RT::Ticket #187695

I tried using shredder to delete the tickets in question, but am still 
seeing the error. Does anyone have any recommendations on how to proceed?

Many thanks for any assistance


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