[rt-users] Can I show duration between creation of ticket and its deletion directly of the chart?

Shrivallabh Deshmukh shrivallabh.deshmukh at sungard.com
Mon Oct 1 03:04:12 EDT 2012

Hi All,

I have been extracting some information from the charts and saved searches.

However, how can I show some thing like the amount of time between creation
of ticket and resolution?


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