[rt-users] delete user with shredder

[Glenn E. Sieb]

On 10/01/2012 06:13 PM, Sandra Wittenbrock wrote:
> Hello,
>
> I want to delete a particular user from RT.  When I go to shredder, no
> matter what I search for, only one user will show up as a candidate for
> removal.
>
> The RT install has hundreds of users imported from LDAP.  I didn't see
> any hints in the logs.
>
> The message when I search for "name: m*" is "Objects list is empty".
>
> There are at least 10 users whose name begin with "m", and they show up
> when I look at the "Users" under the Configuration menu.
>
> Thanks for any suggestions.
>
> Cheers,
>
> Sandra
>
>

Make sure that "status" says enabled in it.

--G.

-- 
Glenn E. Sieb
System Administrator
+1 201 809-4958

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