[rt-users] New to rt

Matt Brennan brennanma at gmail.com
Thu Oct 4 12:15:13 EDT 2012


Looks like you're probably missing a section in your Apache config.

See the part about "Setting up the web interface" in
http://bestpractical.com/rt/docs/3.8/README.html

If you can't figure it out, we'll probably need to see your Apache
config to figure out exactly what's incorrect.

-Matt

On Thu, Oct 4, 2012 at 11:30 AM, The Todd <3dindy at gmail.com> wrote:
> Ok guys, need some help, installed request tracker 3.8 Ubuntu 12.04. Its
> running, I'm having issues with receiving emails.
>
> Here's the command. Tried it and also localhost getting the same thing.
>
> cat /tmp/mail_message |/usr/bin/rt-mailgate --queue general --action
> correspond --url http://stl11fgirtk01.root.ad
>
>
> Here's the error.
>
> root at stl11fgirtk01:/usr/bin# cat /tmp/mail_message |/usr/bin/rt-mailgate
> --queue general --action correspond --url http://stl11fgirtk01.root.ad
> An Error Occurred
> =================
>
> 404 Not Found
>
> Here's what I get in apache2 access log
>
> 172.29.100.90 - - [04/Oct/2012:06:29:14 -0900] "POST
> /REST/1.0/NoAuth/mail-gateway HTTP/1.1" 404 516 "-" "libwww-perl/6.03"
>
>
>
>
> --------
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>   http://bestpractical.com/training
>
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>



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