[rt-users] RT4.0.6 Unknown encoding in received emails

Xavier Reigner xavier.reigner at sensile.com
Thu Oct 11 06:33:03 EDT 2012

What can I do to correct this error ?

fetchmail: MDA returned nonzero status 75

> fetchmail:  not flushed

> RT server error.

> The RT server which handled your email did not behave as expected. It

> said:

> Unknown encoding 'we8iso8859p1' at /opt/rt4/sbin/../lib/RT/I18N.pm line

> Stack:

>   [/usr/local/share/perl/5.10.1/Carp.pm:100]

>   [/usr/local/lib/perl/5.10.1/Encode.pm:189]

>   [/opt/rt4/sbin/../lib/RT/I18N.pm:542]

>   [/opt/rt4/sbin/../lib/RT/I18N.pm:214]

>   [/opt/rt4/sbin/../lib/RT/I18N.pm:210]

>   [/opt/rt4/sbin/../lib/RT/EmailParser.pm:282]

>   [/opt/rt4/sbin/../lib/RT/Interface/Email.pm:1407]

I already tried to add the Encode::HanExtra, restarted the VM but it seems
not to be enough and that I need to edit the I18N.pm file.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20121011/ebd9d4d0/attachment.htm>

More information about the rt-users mailing list