[rt-users] spawn-fcgi and rt-server.fcgi fail

Alex Hanselka alex at darkdna.net
Wed Oct 17 16:21:21 EDT 2012


Ah I should have included this in the first place! I am using 
Scientific Linux 6.3 (RHEL repack thing) and the latest RT, 4.0.7.  
SELinux is disabled in this case.  The owner and group of mason-data is 
set to my webserver user.  rt-server runs fine but rt-server.fcgi 
refuses to start regardless of port.  Is there anywhere other than 
mason-data where I should check permissions? Also, I should add that my 
webserver user is in the rt group as suggested in the security doc.


On 2012-10-17 15:10, Mike James wrote:
> The usual questions - what os, version of RT?  Suggestions that
> worked for me this week - see if SELinux is blocking, make sure owner
> on the mason-data folder and contents is set to your web server
> owner's account. Test with a browser on the localhost, check your
> firewall iptables.
> Mike
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Alex
> Hanselka
> Sent: Wednesday, October 17, 2012 2:57 PM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] spawn-fcgi and rt-server.fcgi fail
> Hi guys!
> I've searched the googles and found a similar issue but the result
> didn't work.  When I try to run spawn-fcgi it fails with exit code
> 255.
> If I try to run rt-server.fcgi with the --port option, it says that
> the port is in use no matter the port I choose.  The similar issue I
> found on the mailing list turned out to be a permissions problem but
> all my permissions appear to be correct on /opt/rt4/var/mason_data.
> The spawn-fcgi command I used was "spawn-fcgi -u nginx -g nginx -a
> -p 9090 -- /opt/rt4/sbin/rt-server.fcgi".  If I run
> rt-server it works just fine.  The log file set to debug gives little
> useful information, specifically it only complains about the
> AddressRegex that I am not ready to set yet.  Any ideas?
> Thank you very much.
> Alex
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