[rt-users] Unable to get paste Step 2

Kevin Falcone falcone at bestpractical.com
Fri Oct 19 20:32:15 EDT 2012

On Fri, Oct 19, 2012 at 05:35:37PM -0400, Cynthia Roe wrote:
> I have not been able to figure out why I am receiving the following error when I run Step 2) from the RT README file.
> $ pwd
> /tmp/rt-4.0.7
> $ ./configure --with-db-rt-pass=rtsucks --with-db-database=rt3 --with-web-group=apache --with-web-user=apache --with-db-type=mysql
> configure: error: cannot find install-sh, install.sh, or shtool in "." "./.." "./../.."

You didn't show what `ls install-sh` reports but my normal guess here
is that /tmp is mounted with funny options that isn't allowing
configure to execute programs properly.

I just downloaded and checked and the 4.0.7 tarball on
download.bestpractical.com contains install-sh

rt-4.0.7$ ls -l install-sh 
-rwxr-xr-x  1 falcone  staff  13620 Aug 20 18:25 install-sh


> I have another instance of RT 3 (on CentOS release 4.4 server) that has install-sh in the RT 3 build directory.
> Output from RT 3 server 
> $ updated 
> $ locate install-sh
> /usr/local/src/rt-3.2.2/install-sh
> /usr/local/src/rt-3.6.1/install-sh
> /usr/local/src/rt-3.2.3rc2/install-sh
> Issuing the same locate command on my test server 
> $ updatedb
> $ locate install-sh  (none for RT)
> /usr/share/doc/mvapich-common-1.2.0/examples/perftest/config/install-sh
> /usr/share/doc/mvapich-common-1.2.0/examples/perftest/config/confdb/install-sh
> /usr/share/doc/postgresql-8.4.13/html/install-short.html
> I spend two days searching the web and I am still unable to resolve why this error that is be presented to me.
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