[rt-users] RES: Strange CLI Date Output

[Diaulas Castro]

Another item i checked,
  Made sql search on database and the fields are equal, justo on CLI I got  parsedate error, on web interface all tickets display ok.






-----Mensagem original-----
De: Diaulas Castro 
Enviada em: quinta-feira, 25 de outubro de 2012 12:01
Para: rt-users at lists.bestpractical.com
Assunto: RES: [rt-users] Strange CLI Date Output

Folow:

root at rt:~# locale
LANG=pt_BR.ISO-88591
LANGUAGE=
LC_CTYPE="pt_BR.ISO-88591"
LC_NUMERIC="pt_BR.ISO-88591"
LC_TIME="pt_BR.ISO-88591"
LC_COLLATE="pt_BR.ISO-88591"
LC_MONETARY="pt_BR.ISO-88591"
LC_MESSAGES="pt_BR.ISO-88591"
LC_PAPER="pt_BR.ISO-88591"
LC_NAME="pt_BR.ISO-88591"
LC_ADDRESS="pt_BR.ISO-88591"
LC_TELEPHONE="pt_BR.ISO-88591"
LC_MEASUREMENT="pt_BR.ISO-88591"
LC_IDENTIFICATION="pt_BR.ISO-88591"
LC_ALL=pt_BR.ISO-88591


About user date format:

Use system default (Thu Oct 25 13:59:03 2012)



About RT_SiteConfig.pm

  No DateTimeFormat.


-----Mensagem original-----
De: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] Em nome de Kevin Falcone Enviada em: quinta-feira, 25 de outubro de 2012 01:15
Para: rt-users at lists.bestpractical.com
Assunto: Re: [rt-users] Strange CLI Date Output

On Tue, Oct 23, 2012 at 05:24:19PM +0000, Diaulas Castro wrote:
> Hello RT friends,
>   I got this problem and cant resolve, i cant even locate when started.
> 
>   My CLI started to output errors about ParseDate, but just some tickets, see below:
> 
>   Tickets 770,1070 and 3070 are OK, displaying relative date (7mth, 3mth)
>   Ticket 2070 with error, displaying parsedate error.

I'd be curious to know if you have LC_DATE set to something and what you've chosen as your DateTimeFormat in RT_SiteConfig.pm or in your user preferences.

-kevin

> 
> root at rt:~# rt ls 770
> Query:id=770
> Ticket Owner Queue    Age   Told Status Requestor Subject
> --------------------------------------------------------------------------------
>    770 jose.   hsr  7 mth  7 mth resolv leandro.v Ativação de Job
> 
> 
> root at rt:~# rt ls 2070
> Query:id=2070
> Ticket Owner Queue    Age   Told Status Requestor Subject
> ----------------------------------------------------------------------
> ---------- Unknown date format in parsedate: Sex Maio 11 15:54:49 2012 
> Unknown date format in parsedate: Ter Maio 15 17:55:18 2012
>   2070 hugo.   h9j    ???    ??? resolv luciano.c Exclusão de host SIGMon
> 
> 
> root at rt:~# rt ls 1070
> Query:id=1070
> Ticket Owner Queue    Age   Told Status Requestor Subject
> --------------------------------------------------------------------------------
>   1070 diaul saude  7 mth  7 mth resolv mirley.ti Verificacao de 
> download e link
> 
> 
> root at rt:~# rt ls 3070
> Query:id=3070
> Ticket Owner Queue    Age   Told Status Requestor Subject
> --------------------------------------------------------------------------------
>   3070 nelso cardi  3 mth  3 mth resolv sistemas@ Dump