[rt-users] menu tabs missing after upgrade from RT 4.0.6 to RT 4.0.7

[John Parker]

Hi, 

I am also struggling with no menus in the aileron theme having installed 4.0.8 over 4.05.

The only obvious error I can see is in both the apache and rt log: 

Unable to open /NoAuth/js/ui.timepickr.js for JS Squishing srv/www/htdocs/rt4/sbin/../lib/RT/Squish/JS.pm:83)

The source file is there: jquery-ui-timepicker-addons.js

We are using apache2 with fastcgi.

Any ideas?

Regards

John

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Jim Brandt
Sent: 28 September 2012 15:33
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] menu tabs missing after upgrade from RT 4.0.6 to RT 4.0.7

Did you run the configure script in the new 4.0.7 with the same options as 4.0.6?

Also, did you clear your mason cache and restart the server after upgrading?


On 9/28/12 9:56 AM, Francesca Del Corso wrote:
> Hi all, I recently upgrade my RT installation from  4.0.6 to 4.0.7 , I 
> have a 64 bit Centos 6.3 virtual machine with MySql ver 5.1.61,  
> Apache/2.2.15, FastCGI 2.4.6, sendmail 8.14.5, Perl  5.10.1.
>
> After upgrading, when I logon to the system as root I cannot see any 
> tabs in the Menu (Home, Tickets, Tools, Logged in as root) so I can't 
> logout or doing a search; after creating a new ticket under General 
> queue via RT web page, I cannot write the body of the ticket if I am 
> root, if I am a a simple user I can.  I try to reiniziale the database 
> (make inizialize-database), now I can write the issue in a new ticket 
> if am logged as root but I still cannot see the menu tabs.
>
> I make also a clean RT 4.0.7 installation in the same environment and 
> these problems didn't happen.
>
> What's the problem in the upgrade process?
>
>
>
> Thank you for your attention
>
>
>
> Francesca Del Corso
>
>
>
> INFN Sez. Bologna
>
> Via Irnerio 46, Bologna - Italy
>
>
>
>
>
> --------
> Final RT training for 2012 in Atlanta, GA - October 23 & 24
>    http://bestpractical.com/training
>
> We're hiring! http://bestpractical.com/jobs
>

-- 


--------
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  http://bestpractical.com/training

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