[rt-users] queue organization

Lyka Delgado lyka.delgado at smileschat.com
Mon Sep 3 06:20:20 EDT 2012


HI,



We just started RT and was wondering how I can do this:
(example only)

Company 1
   -main company
  - see all queues and all articles
Company 2
  - a sub company
  -can only see queue "company2"
-can only see articles in class "company 2"
Company 3
-another sub-company
-can only see queue "company 3"
-can only see articles in class "company 3"


the sub companies has no connection with each other.

Been very confused about how to do this..can someone point in the right
direction?


Thanks.....
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