[rt-users] started dates in RT 3.8

[Tobias Ramin]

Hi,

we have a problem with dates in RT 3.8.10.
New tickets don't have values for started set. This is as expected, but 
it should be set, when a comment is made or an answer is sent.
When a new ticket is replied, the started date is not set. Even after 
commenting the ticket afterwards, the date is not set.
When a different new ticket is commented, the started date is set 
correctly.
This still happens in RT 3.8.13.
Does anyone else have this problem?

Best regards,
Tobi